Mercure Johannesburg Midrand

I recently had the pleasure of staying at Mercure Midrand and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with warmth and professionalism that set the tone for my entire stay. The staff deserves special recognition for their outstanding service. Interacting with them was an absolute delight; they were not only easy to approach but also incredibly helpful throughout my stay. I must particularly mention the morning chef, Emma, who made my mornings at the hotel truly memorable. Emma's willingness to take the time to understand and accommodate my unique preferences. Her attention to detail and commitment to delivering a personalized dining experience left a lasting impression on me. I also want to extend my gratitude to the reception team, especially Noshipo and the evening receptionist (whose name, unfortunately, escapes me). Their friendliness and eagerness to assist were evident from the moment I checked in until I checked out. It's worth mentioning that the entire staff at [Hotel Name] exudes a genuine amiability that creates a welcoming atmosphere throughout the hotel.

Very friendly staff, great dinner in dinner room, everything works, clean and safe. Dinner and drinks was reasonable value. Keeping an older setup functional and great value! Will return with next visit.

Our stay was so comfortable, our room was very clean especially the bathroom and shower. Thank you for going the extra mile with a beautiful message for my daughter and a delicious fruit platter, we enjoyed all the goodies. From the friendly lady at reception to the cleaning staff, not forgetting security at the gate, thank you for the kind and exceptional customer service. I'm already planning our next stay with the whole family 😊

The Cleanliness. The Security was excellent and Staff was very helpful. They can improve on warm meal options for Vegetarians to include soya products but it was sufficient.